Policies

Out of Stock Policy

Some items may be out of stock when ordered. We will notify you if they are out of stock; you may either change and/or cancel your order.

Return/Claim Policy

World Centric will not refund on damages that occur in transit or order discrepancies not reported within 15 business days of receipt. Customer assumes responsibility for completeness of order at time of receipt. No returned merchandise will be accepted for credit without a Return Authorization (RA) Number. Returned items must be in original packing condition. All returns are subject to a 25% restocking fee plus shipping (both ways) and handling. Refusing any package at the time of delivery will incur additional return shipping fees. All transit damage claims must be filed with the shipping company if private shipping was arranged.

Cancellations/Change Order

Cancellation requests or order changes must be submitted by email, fax or phone at (650) 283-3797. Every effort will be made to accommodate the cancellation of your order, providing your order has not been shipped. Orders are shipped 1- 2 business days after order confirmation email is received.